Cloud-based helpdesk platform for premium support
Making technology more efficient and favouring customer needs while caring as always. There's a revolution happening in the tech ecosystem, and it has to do with defining the heart of software architecture. Caretel Helpdesk is all about customers' support needs being heard on time and getting the desired help to reduce downtime. Whether you go all at once or start out slowly with support tickets, we have it all taken care of for you to minimize downtime and maximize agility.
Click on the support pop-up to the left of your screen or the customer portal link below to submit a ticket and feedback.
Type your registered email to get a connection link straight to your inbox. It takes you less than a minute to submit your tickets. Additionally, you can also submit emails, for issue tickets directly to
Our Opening hours are 9:00 AM to 5:00 PM, Monday to Friday.